Frequently Asked Questions


How often should heavy equipment be serviced?

      • Heavy equipment should typically be serviced according to the manufacturer’s recommendations, which often include regular intervals such as every 250 hours of operation or annually. However, the frequency of service may vary depending on factors such as equipment age, usage intensity, and operating conditions.

What are the common signs that heavy equipment requires repair?

      • Common signs that heavy equipment may require repair include unusual noises, decreased performance or efficiency, fluid leaks, warning lights or error codes on the equipment’s dashboard, and visible wear or damage to components.

How do I troubleshoot equipment problems before calling for repairs?

      • Before calling for repairs, you can troubleshoot equipment problems by checking for obvious issues such as loose bolts or connections, inspecting fluid levels and filters, reviewing the equipment’s operation manual for troubleshooting tips, and conducting basic diagnostic tests if possible.

What types of heavy equipment repairs can your company perform?

      • Our company specializes in a wide range of heavy equipment repairs, including engine diagnostics and repair, hydraulic system repair, electrical system troubleshooting, brake and suspension repair, component rebuilding or replacement, and preventive maintenance services.

Do you offer on-site repair services, or do I need to bring my equipment to your facility?

      • We offer on-site repair services and the option; depending on the scenario for customers to bring their equipment to our facility for repairs and depending on the nature of the repair.

What is the typical turnaround time for equipment repairs?

      • The typical turnaround time for equipment repairs can vary depending on factors such as the complexity of the repair, availability of parts, and our current workload. We strive to provide prompt and efficient service, and our team will provide you with an estimated timeline for completion upon assessing your equipment.

Do you provide emergency repair services for unexpected breakdowns?

      • Yes, we understand the importance of minimizing downtime caused by unexpected breakdowns, and we offer emergency repair services to address urgent equipment issues promptly.

What qualifications and certifications do your technicians possess?

      • Our technicians are highly trained and certified professionals with extensive experience in heavy equipment and generator repairs. While some of our technicians are in the final process of achieving their 421A certificate, all have the experience and knowledge to perform assigned tasks and have the oversight of licensed technicians on all work performed.  They undergo regular training to stay updated on the latest safety practices, technologies and repair techniques.

Do you use genuine manufacturer parts for equipment repairs?

      • Yes, we prioritize the use of genuine manufacturer parts for equipment repairs to ensure the highest quality and compatibility with your equipment. When genuine parts are not available, we utilize high-quality aftermarket parts from trusted suppliers.

How do you determine the cost of equipment repairs?

      • The cost of equipment repairs is determined based on factors such as the extent of the damage, parts and labor required, and the complexity of the repair process. Our team will provide you with a detailed estimate outlining the anticipated costs before proceeding with any repairs.

If you have any further questions at all please don’t hesitate to visit our Contact Us page today!